SMS Terms and Conditions

SMS Terms and Conditions

By opting in to receive SMS messages from Designer Smiles, you agree to the following terms and conditions: Types of Messages You Can Expect to Receive When you opt-in to receive text messages, you may receive the following types of messages and messages similar to the following types:

• Appointment Reminders: Notifications reminding you of upcoming appointments.
• Overdue Appointment Reminders: Messages prompting you to schedule or reschedule your appointment if you have missed or not yet booked an appointment.
• Birthday Greetings: Special messages wishing you a happy birthday.
• Responses to Outreach: Replies to your inquiries or communications sent to our office.
• Review Requests: Requests for feedback or reviews regarding your experience with our office.
• Payment Links: Links to allow patients to pay their invoices online.
• Patient Forms: Links to allow patients to fill out their new patient forms.
• Newsletters: Links to our latest newsletter.

Texting Cadence The frequency of the messages will depend on your upcoming appointment, due date, birthday, or outreach to the office. These messages will typically be sent as follows:

• Appointment Reminders: Sent a few days prior to your scheduled appointment.
• Overdue Appointment Reminders: Sent if you have missed or need to schedule an appointment.
• Birthday Greetings: Sent around the time of your birthday.
• Response to Outreach: Sent as needed based on your communication with the office.
• Review Requests: Sent after your appointment or service is completed.
• Payment Links: Sent upon request and when invoices are created or overdue.
• Patient Forms: Sent when a new patient sets their first appointment.
• Newsletters: Sent occasionally as newsletters are created.

The exact cadence of messages will vary based on the specific circumstances. Message and Data Rates Message and data rates may apply to the text messages you receive. Please check with your mobile carrier for details on your plan’s rates. Privacy Policy Your privacy is important to us. By agreeing to receive SMS messages, you consent to our privacy practices. For more details on how we collect, use, and protect your information, please review our Privacy Policy which you can obtain from our office or on our website. Opt Out Instructions You may opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message. After opting out, you will no longer receive further SMS communications, except for messages related to the opt-out confirmation. Additional Help You can receive our contact information at any time by texting “HELP” to the number from which you received the message. If you have any additional questions or need assistance, please contact us at 480-428-0040. By providing us your mobile number, you are consenting to receive text messages and agreeing to these terms and conditions.